RBWM Information

RBWM Social Services Advice and Information Team

The Advice and Information Team is the first point of contact and access for the general public, existing service users, carers, third parties, health and social care professional and other agencies to the Adult Care Service. The team has a key role for Social Services in dealing with enquiries, giving information or advice, sign posting to other organisations or directorates and taking referrals for community services.Their phone number is 01628 683744.

The Advice and Information Team helps people in need of support to remain independent and living in the community. These services are available to people with a wide range of needs including:

  • Older people who are frail and vulnerable
  • People with a physical or sensory disability
  • Carers
  • People with HIV and AIDS related conditions

The Advice and Information Team aims to:

  • Help those most in need
  • Meet individual needs
  • Treat people fairly
  • Provide a quick response

If Social Services are not the most appropriate organisation or directorate to help then you will be given information and advice about where you can get help. For more information on some of the services that we can help to provide, please use the links below.

If you are already a service user, and you have recently had a change of circumstance, or a change of your details has occurred, please let us know by clicking on the following link, and filling out the Change of Circumstances Online Form.

If you think you might benefit from any service provided by Social Services and you would like us to contact you by phone or email, please click the following link and complete the Social Services Contact Us/Self Referral Online Form and someone will be in touch with you as soon as possible.

Click the following link for the Disabilities page.

Click the following link for the Help for Adults page.

Click the following link for the services for older people page.

Adult Care Service Access Team
York House
Sheet Street
Windsor SL4 1DD

Tel: 01628 683744

Information about services for children and young people with disabilities and special needs is provided by the Royal Borough of Windsor and Maidenhead.  This can be found by clicking here.

There will be a public event on 30th September 2015 to see demonstrations, view products and buy a range of useful equipment to support daily living.  Flyer is here.

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