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Fair Processing Notice Summary
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Dedworth Stroke Cafe If you or a member of your family have had a stroke come along to this new pop in group.
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NEW APPOINTMENTS SYSTEM
Following consultation with patients through the PPG, the practice is introducing a new appointments system from Monday 19 June, 2017. This is to improve the patients experience when seeking appointments. The basis for the new system is:
- For Same Day Appointments which cannot wait, call at 8.30am
- For appointments for any other day please call after 10am. It is now possible to book three weeks ahead
- Your consultation might be with a GP or Paramedic Practitioner in the surgery or by telephone conversation.
- After discussion patients may be advised to visit the pharmacist or the Walk In Centre. Alternately an appointment with a GP at King Edward Hospital, where evening and weekend appointments are available
To ensure that the new procedure succeeds we seek the cooperation of our patients. The reception team will ask for some basic details from you. This will enable us to direct you to the most appropriate service. This will also avoid unnecessary trips to the practice. It is vital that we utilise the entire team so we can see and treat as many patients as possible.
We trust that patients will find this new arrangement makes your patient experience more acceptable – please do let us know.
Do you take all of the medicines prescribed by your doctor?
Open Up to your GP. Read more.
Support for Carers - Information from new Carers Service 'Signal 4 Carers'
Do you support or look after somebody?
The term 'carer' may be unfamiliar to you and it may seem strange to be described as one. In England, millions of us provide unpaid care or support to an adult family member or friend, either in our own homes or somewhere else. We use the term 'carer' to describe anyone who looks after someone or feels responsible for someone who cannot manage at home without some support. This may be because of illness, disability, mental ill health, learning disabilities and problems with drug and alcohol misuse.
'Caring' for someone covers lots of different things, like helping with their washing, dressing or eating, taking them to regular appointments or keeping them company when they feel lonely or anxious.
Advice and Information Team
For further information, please contact us by:
Telephone: 01628 683744
Advice and Information team - Royal Borough of Windsor and Maidenhead
St Ives Road
Named GP for all Patients
In 2014/15 'named GPs' were introduced for patients aged over 75. As from April 2015 all patients must have a named GP within the practice. Patients register with the practice as a whole and not with a specific doctor but we have allocated everyone to a named GP.
Named GPs have overarching responsibility for the care the Practice provides. The role exists to make sure there is a named individual you can go to should you need it. Although you have been assigned a particular GP, this need have no effect on who you see. You can still choose to book an appointment with any nurse or GP you choose.
MenB vaccine now available
In September 2015, a new vaccine was made available to babies born on, or after, 1st May 2015. The practice is not allowed to offer this vaccine to children born before that date. Please click here for more information. Please note the information about infant paracetamol.
Men ACWY vaccine now available
The Men ACWY vaccine is provided by the practice to all 17 and 18 years olds born between 1 September 1996 and 31 August 1997. This vaccine protects against meningitis (inflammation of the brain) and septicaemia (blood poisoning) caused by meningococcal groups A, C, W and Y. Please call the surgery to book your appointment. More information can be found here.
If you’re planning to go to university, please make an appointment as soon as possible since your risk is higher in your first few weeks away as you will be mixing with lots of new people. http://www.nhs.uk/Conditions/vaccinations/Pages/men-acwy-vaccine.aspx
SportsAble providing great opportunities for disabled people
SportsAble, based on the Braywick Road in Maidenhead, is a hugely successful club where disabled people can discover, or rediscover, a love of sport. Involvement opens up new doors to friendships, employment and other life-enhancing things, as well as boosting confidence, strength and ability. SportsAble welcomes people of all abiliities, from complete novice to Paralympian.
Evening and weekend GP and nursing appointments.
A scheme has been established in our area to offer seven day access to routine GP and practice nurse appointments. These will run from 6.30-9pm on weekdays, from 9am to 5pm on Saturdays. Patients of the Datchet Health Centre willl be seen at King Edward VII Hospital in Windsor. Patients will not normally be seen by their own GP/nurse, but the clinicians will, with the patient's consent, be able to view key elements of their medical record. The appointments are booked through the Health Centre in the usual way but the booking system is a little clunky and so it takes longer to record the appointment. Please ask for a HUB appointment if you would like to take advantage of one of these evening or weekend slots. They can be booked up to one week ahead. For more information, click here.
Updated policy on Over the Counter Medicines
With respect to over the counter medicines, the Datchet Health Centre will follow the recommendations of the East Berkshire Federation of Clinical Commissioning Groups. These are contained in Policy EPC005 prepared by the Effective Prescribing Committee. This confirms that medicines that can be purchased over the counter (OTC) for the management of short-term, self-limiting conditions should be bought by the patient, relative or their carer. The full policy can be viewed here.
Clarification of prescribing guidelines for patients who travel abroad
The Datchet Health Centre has agreed a policy on prescribing for patients who travel abroad that follows national guidance. Prescribers should not usually prescribe treatment durations in excess of THREE MONTHS for patients who are travelling abroad. If you need regular medication for a stable long-term health condition, your GP may prescribe a maximum of three months’ supply if you are going abroad. The length of treatment that your GP will prescribe depends on what they consider is suitable. This may depend on how long your GP thinks you’ll continue to need your medication or how often your treatment needs to be reviewed. Less than three months’ supply may be clinically appropriate. If you are going abroad for longer than three months, you may need to register with a local doctor to obtain medication whilst abroad. Some medications may also be available from a pharmacist abroad.
Note, in addition, that your GP is not responsible for prescribing medication required for conditions which may arise while travelling e.g. diarrhoea medicine, travel sickness, diazepam for anxious flyers. If they feel it is appropriate they may provide a private prescription or where possible you should buy what you require from a community pharmacy before you travel. The full policy can be found here.
Patient Access App
Our online services can be accessed through your smartphone - click here for more information.